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District Contract Manager

Job description:
ACI is in need of a District Contract Manager for a newspaper distribution operation in the greater Springfield area. The right candidate will have prior newspaper circulation management experience that includes working with a large number of Independent Contractors and a strong desire to meet or exceed our customer's expectations. Since technology plays an important role in our business, the DCM must have basic computer skills that include a working knowledge of Excel and Word as well as the ability to learn and use internet based software. Experience with delivery of TMC products is a plus. Responsibilities include: 1. Embrace and champion ACIs Vision, Mission, and Core Values 2. Accurate dispatching of publication(s) to Independent Contractors(ICs). 3. Receiving and staging of product when needed. 4. Ensuring zoning integrity when product is distributed at the IC level. 5. Communication of operational issues to ICs that impact distribution efforts. 6. Maintaining draw control for all products. 7. Coordinating and communication of service and delivery reports to ICs. 8. Coordinating verification and GPS plan as directed by management. 9. Redelivery of product and handling of customer service issues. 10. Delivery of open routes as needed. 11. Maintain accuracy of distribution data and lists for ICs. 12. Assist in the recruitment, screening and contracting of new ICs. 14. Perform field observations and audits of IC performance as needed. 15. Assisting the Circulation Manager and Extra distribution team as needed. Requirements: 1. Experience with circulation operations including route and delivery management and working with Independent Contractors. 2. Strong written and verbal communication, organizational and analytical skills. 3. Ability to meet deadlines. 4. General computer knowledge and skills. 5. PC proficiency required with emphasis on Excel and Word skills. 6. Must have reliable transportation, a valid MA drivers license, proof of insurance, and a good driving record. 7. Must be available early mornings and through out the day on Wednesday & Thursdays and the ability to lift 50 pounds. This is a F/T position with a comprehensive benefits package, but at times will only require 30  35 hrs/wk. with full days on Wednesdays & Thursdays. Salary in the low $30s. American Circulation Innovations is a full service circulation company that has been independently owned and operated for more than 40 years. ACI distributes millions of products per week, consisting of over 50 different publications. In addition to our distribution expertise, ACI is at the forefront of developing and utilizing cutting edge technologies which are transforming the way publication circulation is distributed, verified, reported and audited.

Location: Springfield, MA

This job is: Permanent
Opening: Current

Contact:
Paul Bourassa, Circulation & Operations Manager - East Coast, American Circulation Innovations
617-756-3546

Submitted: September 01, 2009

Assistant Distribution Manager

Job description:
This exempt position concentrates efforts in managing the daily operations leading to the successful distribution of newspapers and/or other products to the clients customers in accordance with corporate policy and standard operating procedures, ensuring customer service and financial goals and objectives are met and/or exceeded. Essential Functions & Responsibilities " Manage the daily operation of a distribution center. " Oversee the printing, review and distribution of daily mail in advance of operations. " Supervise the unloading of delivery trucks, ensuring receipt of the proper quantities of all newspapers and other products, as applicable. " Oversee the accurate distribution of copies to independent contract carriers. Manage the communication of complaints or delivery requests to independent contract carriers on a daily basis (including a daily review of the previous days complaints). " Prepare the weekly route settlement to ensure proper payment to contract carriers for services rendered. " Maintain the distribution center files, including proper sequencing of subscriber accounts and street directory maintenance. " Show geographic territory to new independent contract carriers, including route assimilation. " Ensure that procedures are followed which will enable every subscriber to receive a dry, undamaged copy of the product, on time, every day that is included in the subscribers product code. " Recruit, interview, hire and train the distribution center support staff. " Contract independent contract carriers and file contracts securely. " Follow up to resolve all customer complaints and requests. " Develop a comprehensive understanding of the independent contractor agreement, and administer it effectively. Utilize the terms of the independent contractor agreement to insure the best possible service. " Manage the geographic territory to ensure the best possible delivery service in the most cost-effective manner. " Using automobile, visually verify delivery of newspapers and other products. Other Functions " Perform other duties as required Essential Qualifications Technical and Functional Good verbal and written communication skills The ability to manage and perform multiple tasks simultaneously Computer knowledge including Microsoft Office and Lotus Notes Ability to oversee distribution operations, positively impacting customer service. Regard excellence in customer service as main priority Required Physical Abilities Able to lift and move 30-50 lbs of newspapers multiple times on a daily basis The understanding that the focus of the distribution center is to meet and/or exceed the established customer service objectives Able to operate automobile Must have reliable vehicle, valid driver's license in the state where residing, and automobile insurance at limits required by PCF Working Environment Able to work weekends and early morning hours (2AM-10AM) Able to work in warehouse type environment Experience, Education and Certifications Required Experience Required Requires a minimum of 1-2 years related work experience Required Educational Level High School Diploma or equivalent All candidates must apply online at www.pcfjobs.com. Please refer to Job ID / Job Req Number : 2265

Location: Northampton, MA

This job is: Permanent
Opening: Current

Contact:
Jake Simard, Sr. Recruiter, Publishers Circulation Fulfillment (PCF, Inc)
X

Submitted: September 28, 2009

Circulation Assistant

Job description:
ACI is in need of a Part-Time Circulation Assistant for a newspaper distribution operation in the greater Springfield area. The right candidate will have prior newspaper circulation experience that includes working with a large number of Independent Contractors and a strong desire to meet or exceed our customer's expectations. Since technology plays an important role in our business, the Circulation Assistant must have basic computer skills that include a working knowledge of Excel and Word as well as the ability to learn and use internet based software. Experience with delivery of TMC products is a plus. Responsibilities include assisting the District Contract Manager with the following: 1. Embrace and champion ACIs Vision, Mission, and Core Values 2. Accurate dispatching of publication(s) to Independent Contractors (ICs). 3. Receiving and staging of product when needed. 4. Ensuring zoning integrity when product is distributed at the IC level. 5. Communication of operational issues to ICs that impact distribution efforts. 6. Maintaining draw control for all products. 7. Coordinating and communication of service and delivery reports to ICs. 8. Coordinating verification and GPS plan as directed by management. 9. Redelivery of product and handling of customer service issues. 10. Delivery of open routes as needed. 11. Maintain accuracy of distribution data and lists for ICs. 12. Assist in the recruitment, screening and contracting of new ICs. 14. Perform field observations and audits of IC deliveries as needed. Requirements: 1. Experience with circulation operations helpful including route and delivery management and working with Independent Contractors. 2. Strong written and verbal communication, organizational and analytical skills. 3. Ability to meet deadlines. 5. PC proficiency required with emphasis on Excel and Word skills. 6. Must have reliable transportation, a valid MA drivers license, proof of insurance, and a good driving record. 7. Must be available early mornings and through out the day on Wednesday & Thursdays, with some hours possible on Friday, and have the ability to lift 50 pounds. This is a P/T position, 18  25 hrs/wk. Rate of pay is $12/hr. with mileage reimbursed at $0.21/mile. American Circulation Innovations is a full service circulation company that has been independently owned and operated for more than 40 years. ACI distributes millions of products per week, consisting of over 50 different publications. In addition to our distribution expertise, ACI is at the forefront of developing and utilizing cutting edge technologies which are transforming the way publication circulation is distributed, verified, reported and audited.

Location: Springfield, MA

This job is: Permanent
Opening: Current

Contact:
Paul Bourassa, Circulation & Operations Manager, American Circulation Innovations
617-756-3546

Submitted: January 18, 2010

District Sales Manager (DSM)

Job description:
The DSM position exists to promote the sale, timely delivery, and collections of USA TODAY and Sports Weekly within the assigned territory. Responsibilities include: 1)Marketing USAT and placing POP materials to increase circulation, 2) Relationship building with customers, sales targets, and news dealers, 3) Visiting dropsites and working with Independent Contractors and wholesalers to ensure timely delivery, proper collections, and maximum sales potential, 4) Draw Management to maximize sales and control returns, and 5) Contract and train agents; route audits as necessary. Required skills: Problem solving, communication skills, interpersonal skills, analytical ability, dexterity, teamwork. Excel, word, and Microsoft Outlook experience required. AS400 system experience a plus.

Location: Woburn, MA

This job is: Permanent
Opening: Current

Contact:
Tony Catatao, Circulation Manager, USA TODAY
781-939-8566

Submitted: January 20, 2010

District Manager

Job description:
The Patriot Ledger has a great opportunity in our home delivery operation. We are looking for an aggressive, career-minded individual who is capable of achieving service goals by training and motivating a force of Independent Contractors. This is a great opportunity for a hands-on manager who isnt afraid to roll up the sleeves and lead by example. You must be able to excel in a fast-paced, multi-task environment. You will gain experience in all aspects of our Circulation Dept. and our newspaper operation.

Location: Quincy, MA

This job is: Permanent
Opening: Current

Contact:
Dan Shuman, Circulation Manager, GateHouse Media
(617) 786-7368

Submitted: March 01, 2010